| FAQ:- |
| Q1) |
What is Plesk? |
| A1) |
Plesk is
the latest installment of the award winning Webserver software formally known as Plesk
Server Administrator (PSA). Plesk is the Professional Virtual or Physical Webserver
management software specifically designed with the assistance of hundreds of professional
Hosting Service Providers (HSP) to allow quick deployment and simplified management of a
Linux based server. |
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| Q2) |
What Operating System does Plesk
require? |
| A2) |
Plesk runs
on Red Hat 7.3, Red Hat 9.0, Red Hat Enterprise Linux 2.1 (AS/ES), Red Hat Enterprise
Linux 3.0 (AS/ES), FreeBSD 4.9, Mandrake 9.2, Suse 9.0 and Fedora. |
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| Q3) |
Can I see a demo of Plesk? |
| A3) |
Yes. View
Plesk live on our Product
Demo. |
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| Q4) |
What type of support is available for Plesk
7? |
| A4) |
WebNIC
provides a broad range of support options including E-Mail support, phone support,
numerous FAQs and technical notes. Please see out Support section for more details. |
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| Q5) |
How do I buy Plesk? How much does it
cost? |
| A5) |
You can buy it by signing up as our sellers. For more details please see our Partner Program section. |
|
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| Q6) |
How do I become a partner, reselling
servers or hosting based on Plesk? |
| A6) |
For more
details please see our Partner Program
section. |
|
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| Q7) |
What if I'm using a competitor's Cpanel software and want to migrate to Plesk? |
| A7) |
To help
hosting providers to migrate to the Number One hosting automation platform - Plesk -
WebNIC has developed the special Plesk Migration Express Service. WebNIC
Specialists can completely move data and accounts from:
- Ensim WebpplianceT
- Ensim Webppliance ProT
- Cobalt RaQ3 and RaQ4T
- CpanelT
- AlabanzaT
- and Custom CPanels
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| Q8) |
Is it possible to have two admin
users logged into Plesk at the same time? |
| A8) |
Yes, it is possible to have two users logged in at the same time with the same credentials.
When a second person accesses the interface a warning message will appear. This feature
can be disabled in the user's Preferences. |
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| Q9) |
Logging on to an FTP server as
Anonymous at one domain - turn up logged on at another domain. How so? |
| A9) |
The reason
for such effect is the following. A number of domains can be deployed using the same IP
address. Only one of such domains is allowed to facilitate Anonymous FTP. Further, should
anyone attempt to log on as Anonymous at any of such domains' FTPs, he/she will in fact
log on at the one domain with the Anonymous FTP access allowed |
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