| What is Ensim Pro for Windows? |
| How is .NET Hosting supported? |
| What kind of user help does Ensim Pro include? |
| What does Ensim Pro for Windows include? |
| What DSNs are supported by Ensim Pro for Windows? |
| How do name-based domains differ from IP-based domains within Ensim Pro? |
| What Operating Systems can Ensim Pro for Windows run on? |
| Does Ensim Pro for Windows support foreign languages? |
| Can I see a demo of Ensim Pro for Windows? |
| What type of support is available for Ensim Pro? |
| Can Ensim Pro for Windows be customized? |
| What Mail Servers can I use? |
| How can I buy Ensim Pro for Windows? |
| What applications are included with Ensim Pro for Windows? |
| How can I become an Ensim partner, actively reselling servers or hosting based
on Ensim Pro? |
| I would like to contribute more actively to the Ensim user community, how can
I do that? |
| Can I try Ensim Pro for Windows? |
| What do I do if I want to return my software license within the 30-day period? |
|
| Q. |
What is
Ensim Pro for Windows? |
|
| A. |
Ensim Pro for Windows
enables hosting service providers to meet today's extensive demand for Windows-based
hosting, and lay the groundwork for the growing demand of .NET-enabled services. Ensim Pro
is award-winning, easy-to-use Web hosting software that lets server administrators,
resellers, site administrators and site users centrally control and automate their most
common hosting tasks. More than 18,000 hosting providers, small and large, use the
Ensim hosting automation software to support their shared, dedicated and
reseller Web hosting. Ensim
Pro for Windows includes all the tools necessary to offer easy-to-manage and
profitable Windows-based Web hosting. It includes four tiers of control panels, targeted
to appliance administrators, resellers, site administrators and end users. These
role-based control panels provide direct and easy-to-use access to critical tools such as
configuration, backup and restore and mail management. The control panels allow for
self-administration, critical to customer satisfaction, as well as reducing support costs
for Service Providers. |
| Q. |
How is
.NET Hosting supported? |
|
| A. |
User needs and Microsoft's
expanding .NET strategy are driving the demand for Windows-based hosting environments.
Ensim Pro for Windows is specifically architected for Microsoft's .NET framework and to
support its evolving product roadmap. Only Ensim Pro pre-installs the .NET framework
required to host .NET-enabled services. As a hosting provider, you can host third-party .NET-enabled services or
build your own differentiated .NET services using Microsoft's ASP.NET Software Development
Kit. Either of these can then be hosted using Ensim Pro control panels. |
| Q. |
What
kind of user help does Ensim Pro include? |
|
| A. |
Ensim Pro includes
extensive Online Help, which is Web-based and immediately accessible to users. |
| Q. |
What
does Ensim Pro for Windows include? |
|
| A. |
Ensim Pro for Windows
includes:
- Four tiers of control panels and Online
Help, each for Appliance Administrator, Reseller, Site Administrator and Site user. See
the online
demo.
- Critical Web hosting software including
DNS management (BIND); a basic Web traffic analyzer (Analog); Web development tools such
as Active Server Pages (ASP), Perl, PHP, and Microsoft FrontPage Extensions;
database management tools (MySQL and DSNs for MS SQL, Access) and security management (
OpenSSH and OpenSSL). Ensim also manages IIS Web and IIS FTP servers via a Web-based
interface.
- An open API to plug in any mail server.
- In addition to the standard interface for
Ensim Pro, Ensim provides a sample starter skin to develop your own custom skin.
You must purchase the following products
from their vendor: Microsoft Windows, Microsoft SQL, Urchin and Microsoft FrontPage. Your
Microsoft Windows license includes IIS Web and FTP server. |
| Q. |
What
DSNs are supported by Ensim Pro for Windows? |
|
| A. |
Ensim Pro supports the most
popular DSNs: MS SQL, MS Access and MySQL. Ensim Pro creates one MySQL database and
provides ODBC access (drivers are installed). Access to the database depends on whether
ODBC is selected/deselected in the service plan. |
| Q. |
How do
name-based domains differ from IP-based domains within Ensim Pro? |
|
| A. |
Ensim Pro supports
name-based domains with nearly identical functionality to IP-based domains, allowing
hosting providers to reduce the costs of maintaining individual IPs. Name-based support
includes SMTP management and FTP access. The primary difference is that name-based domains
do not support SSL. |
| Q. |
What
Operating Systems can Ensim Pro for Windows run on? |
|
| A. |
Ensim Pro for Windows
supports both Microsoft Windows Server 2000 and 2003. Ensim Pro support Microsoft Windows 2000
(Service Pack 3) or Microsoft Windows 2000, Advanced Serv. At this time, Ensim Pro for
Windows ONLY runs on the English version of Microsoft Windows 2000 or Advanced Serv.
Ensim Pro supports all
three versions of Microsoft Windows Serv 2003: the Standard, Enterprise and Web
Editions.
Customers much purchase the operating
system separately. |
| Q. |
Does
Ensim Pro for Windows support foreign languages? |
|
| A. |
At this time, Ensim Pro for
Windows is ONLY available in English, running on English versions of Microsoft Windows
2000 or Windows 2003. |
| Q. |
Can I
see a demo of Ensim Pro for Windows? |
|
| A. |
Please see the online
product demo of the Ensim Pro for Windows control panel software. |
| Q. |
What
type of support is available for Ensim Pro? |
|
| A. |
Web-based support is
provided free-of-charge for a period of 30 days from the date of license purchase for all
customers who purchased Ensim Pro directly from Ensim at Buy.Ensim.com. Customers may also
visit Ensim Support to access the Ensim Pro discussion forum, Ensim Knowledge Base, and
downloads for product patches. Additional
fee-based support is available on a per incident or plan basis. Both email-based and
phone-based support is available, with a range of response times. Visit Buy.Ensim.com to purchase a
per-incident support ticket. |
| Q. |
Can
Ensim Pro for Windows be customized? |
|
| A. |
Yes, Appliance
Administrators can extensively customize Ensim Pro for Windows. Within the control panel,
customization support includes:
- Branding of your control panels by
uploading your logo
- Branding of control panels sold by
resellers by uploading their logo
- Using the Ensim ad manager to upload a
custom graphic with click-through capabilities
Through additional programming, a hosting
rovider can further customize Ensim Pro for Windows:
- Using hooks to customize each domain with
features like stock CGI scripts, Welcome pages, etc.
- Adding new services through customization
of the left navigation
|
| Q. |
What
Mail Servers can I use? |
|
| A. |
Ensim Pro includes an open
API to allow you to develop a plug-in to any mail host. Ensim works closely with
the industry's leading mail vendors, many who have already developed plug-ins between
their mail solutions and Ensim Pro. |
| Q. |
How can
I buy Ensim Pro for Windows? |
|
| A. |
To purchase Ensim Pro for
Windows:
- Purchase direct. You
can purchase Ensim Pro direct from our online store at Buy.Ensim.com.
- Ask your service provider for
Ensim, or contact one of our authorized partners worldwide. Ensim authorized
partners include service providers and value-added resellers. Ensim service
provider partners offer a complete hosted solution that includes Ensim Pro, third-party
hardware and different levels of management and support. Ensim Value-Added Resellers
(VARs) offer Ensim Pro with complementary hardware as a pre-integrated solution.
|
| Q. |
What
applications are included with Ensim Pro for Windows? |
|
| A. |
Applications included:
- Analog 4.1.3
- BIND 8.2.3
- IIS FTP & Web 5.0
- Support for MS Frontpage
2002
- MySQL 3.23.46a
- OpenSSH
- Open SSl
- ActivePerl 5.6
- PHP 4.2
- Python 1.5.2
- Support for Urchin 3.3 or 4.0
(separate license key required)
|
| Q. |
How can
I become an Ensim partner, actively reselling hosting based on Ensim Pro? |
|
| A. |
Find out more about the Ensim Reseller
Program. Learn about the requirements and tremendous benefits of partnering
with Ensim to resell Ensim hosting software. |
| Q. |
I would
like to contribute more actively to the Ensim user community, how can I do that? |
|
| A. |
Ensim recently introduced a
customer council, providing representatives from service providers of all sizes to
participate more actively with Ensim. For more information, click here. |
| Q. |
Can I
try Ensim Pro for Windows? |
|
| A. |
Ensim offers a self-guided
static HTML demo of the Ensim Pro for Windows software. This demo provides
hands-on experience in the user interface of all four levels of control panels. Of course, the best way to fully experience the
power and benefits of Ensim Pro is to use the software itself. Here at Ensim, we are
so convinced that you will be completely satisfied with our industry leading control panel
software that we offer a 30-day money back guarantee. If for any reason you are not
satisfied with your new Ensim Pro software, we will refund your license purchase price
(minus any fees or shipping/handling charges) within 30 days of its purchase. |
| Q. |
What do
I do if I want to return my software license within the 30-day period? |
|
| A. |
If you are not completely
satisfied with your Ensim Pro product within the first 30 days of its purchase from the
Ensim storefront, you can receive a full refund. To receive your refund, you must submit
your request via the online submission form within
30 days of your purchase of Ensim Pro from the Ensim storefront. |