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DEDICATED SERVERS - FAQs

  

4 Control Panel Questions

4 Operating System Question

4 Technical Question

4 General Faq

CONTROL PANEL

Ensim - Linux - Windows | Plesk - Windows - Linux | C-Panel

 
ENSIM PANEL QUESTIONS - WINDOWS

What is Ensim Pro for Windows?
How is .NET Hosting supported?
What kind of user help does Ensim Pro include?
What does Ensim Pro for Windows include?
What DSNs are supported by Ensim Pro for Windows?
How do name-based domains differ from IP-based domains within Ensim Pro?
What Operating Systems can Ensim Pro for Windows run on?
Does Ensim Pro for Windows support foreign languages?
Can I see a demo of Ensim Pro for Windows?
What type of support is available for Ensim Pro?
Can Ensim Pro for Windows be customized?
What Mail Servers can I use?
How can I buy Ensim Pro for Windows?
What applications are included with Ensim Pro for Windows?
How can I become an Ensim partner, actively reselling servers or hosting based on Ensim Pro?
I would like to contribute more actively to the Ensim user community, how can I do that?
Can I try Ensim Pro for Windows?
What do I do if I want to return my software license within the 30-day period?

A. Ensim Pro for Windows enables hosting service providers to meet today's extensive demand for Windows-based hosting, and lay the groundwork for the growing demand of .NET-enabled services. Ensim Pro is award-winning, easy-to-use Web hosting software that lets server administrators, resellers, site administrators and site users centrally control and automate their most common hosting tasks. More than 18,000 hosting providers, small and large, use the Ensim hosting automation software to support their shared, dedicated and reseller Web hosting.

Ensim Pro for Windows includes all the tools necessary to offer easy-to-manage and profitable Windows-based Web hosting. It includes four tiers of control panels, targeted to appliance administrators, resellers, site administrators and end users. These role-based control panels provide direct and easy-to-use access to critical tools such as configuration, backup and restore and mail management. The control panels allow for self-administration, critical to customer satisfaction, as well as reducing support costs for Service Providers.

A. User needs and Microsoft's expanding .NET strategy are driving the demand for Windows-based hosting environments. Ensim Pro for Windows is specifically architected for Microsoft's .NET framework and to support its evolving product roadmap. Only Ensim Pro pre-installs the .NET framework required to host .NET-enabled services.

As a hosting provider, you can host third-party .NET-enabled services or build your own differentiated .NET services using Microsoft's ASP.NET Software Development Kit. Either of these can then be hosted using Ensim Pro control panels.

A. Ensim Pro includes extensive Online Help, which is Web-based and immediately accessible to users.
A. Ensim Pro for Windows includes:
  • Four tiers of control panels and Online Help, each for Appliance Administrator, Reseller, Site Administrator and Site user. See the online demo.
  • Critical Web hosting software including DNS management (BIND); a basic Web traffic analyzer (Analog); Web development tools such as Active Server Pages (ASP), Perl, PHP, and Microsoft FrontPage Extensions; database management tools (MySQL and DSNs for MS SQL, Access) and security management ( OpenSSH and OpenSSL). Ensim also manages IIS Web and IIS FTP servers via a Web-based interface.
  • An open API to plug in any mail server.
  • In addition to the standard interface for Ensim Pro, Ensim provides a sample starter skin to develop your own custom skin.

You must purchase the following products from their vendor: Microsoft Windows, Microsoft SQL, Urchin and Microsoft FrontPage. Your Microsoft Windows license includes IIS Web and FTP server.

A. Ensim Pro supports the most popular DSNs: MS SQL, MS Access and MySQL. Ensim Pro creates one MySQL database and provides ODBC access (drivers are installed). Access to the database depends on whether ODBC is selected/deselected in the service plan.
A. Ensim Pro supports name-based domains with nearly identical functionality to IP-based domains, allowing hosting providers to reduce the costs of maintaining individual IPs. Name-based support includes SMTP management and FTP access. The primary difference is that name-based domains do not support SSL.
A. Ensim Pro for Windows supports both Microsoft Windows Server 2000 and 2003.

Ensim Pro support Microsoft Windows 2000 (Service Pack 3) or Microsoft Windows 2000, Advanced Serv. At this time, Ensim Pro for Windows ONLY runs on the English version of Microsoft Windows 2000 or Advanced Serv.

Ensim Pro supports all three versions of Microsoft Windows Serv 2003: the Standard, Enterprise and Web Editions.

Customers much purchase the operating system separately.

A. At this time, Ensim Pro for Windows is ONLY available in English, running on English versions of Microsoft Windows 2000 or Windows 2003.
A. Please see the online product demo of the Ensim Pro for Windows control panel software.
A. Web-based support is provided free-of-charge for a period of 30 days from the date of license purchase for all customers who purchased Ensim Pro directly from Ensim at Buy.Ensim.com. Customers may also visit Ensim Support to access the Ensim Pro discussion forum, Ensim Knowledge Base, and downloads for product patches.

Additional fee-based support is available on a per incident or plan basis. Both email-based and phone-based support is available, with a range of response times. Visit Buy.Ensim.com to purchase a per-incident support ticket.

A. Yes, Appliance Administrators can extensively customize Ensim Pro for Windows. Within the control panel, customization support includes: 
  • Branding of your control panels by uploading your logo
  • Branding of control panels sold by resellers by uploading their logo
  • Using the Ensim ad manager to upload a custom graphic with click-through capabilities

Through additional programming, a hosting rovider can further customize Ensim Pro for Windows:

  • Using hooks to customize each domain with features like stock CGI scripts, Welcome pages, etc.
  • Adding new services through customization of the left navigation
A. Ensim Pro includes an open API to allow you to develop a plug-in to any mail host. Ensim works closely with the industry's leading mail vendors, many who have already developed plug-ins between their mail solutions and Ensim Pro.
A. To purchase Ensim Pro for Windows:
  • Purchase direct.  You can purchase Ensim Pro direct from our online store at Buy.Ensim.com.
  • Ask your service provider for Ensim, or contact one of our authorized partners worldwide. Ensim authorized partners include service providers and value-added resellers. Ensim service provider partners offer a complete hosted solution that includes Ensim Pro, third-party hardware and different levels of management and support. Ensim Value-Added Resellers (VARs) offer Ensim Pro with complementary hardware as a pre-integrated solution.


A. Applications included:
  • Analog 4.1.3
  • BIND 8.2.3
  • IIS FTP & Web  5.0
  • Support for MS Frontpage 2002       
  • MySQL  3.23.46a
  • OpenSSH
  • Open SSl
  • ActivePerl 5.6
  • PHP 4.2
  • Python 1.5.2
  • Support for Urchin 3.3 or 4.0 (separate license key required)

 

A. Find out more about the Ensim Reseller Program. Learn about the requirements and tremendous benefits of partnering with Ensim to resell Ensim hosting software.
A. Ensim recently introduced a customer council, providing representatives from service providers of all sizes to participate more actively with Ensim. For more information, click here.
A. Ensim offers a self-guided static HTML demo of the Ensim Pro for Windows software. This demo provides hands-on experience in the user interface of all four levels of control panels.

Of course, the best way to fully experience the power and benefits of Ensim Pro is to use the software itself. Here at Ensim, we are so convinced that you will be completely satisfied with our industry leading control panel software that we offer a 30-day money back guarantee. If for any reason you are not satisfied with your new Ensim Pro software, we will refund your license purchase price (minus any fees or shipping/handling charges) within 30 days of its purchase.

A. If you are not completely satisfied with your Ensim Pro product within the first 30 days of its purchase from the Ensim storefront, you can receive a full refund. To receive your refund, you must submit your request via the online submission form within 30 days of your purchase of Ensim Pro from the Ensim storefront.

 

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